CTA Editor UI Updates

Am I the only one having a terrible time using the CTA editor ever since the UI was recently updated and all of the editing tools moved into the left-hand side panel (around July/August 2026)? It’s a nightmare trying to edit things now.

How do I get the alignment right for text post-update? None of the alignment options I have do anything at all when selected, and most of the alignment options I used to have are gone?

Hey @Des44,

Welcome back to the Community! :waving_hand:

Sorry to hear you’re running into this roadblock. Just for future reference if you’re ever looking to submit any feature requests or feedback, our Ideas Forum might be the best place for this.

Ideas posted in this forum are seen and reviewed directly by our product team regularly, and this is the best way to raise feature requests and increase the chance it will become a feature in the future.

As for your current issue, tagging in a few folks to see if they’re running into this as well!

Hey @EugeneAtKiwi, @JasmineOejbro, @lnorden – do you have any experience wit the same behavior?

Thanks!!

Sam, Community Manager

@Des44 Hiya! Not entirely sure what the UI looks for you in particular as portals have incremental rollout and my interface may look slightly different from yours. Troubleshooting what the issue may be, I think the problem may be a constraint in the template itself or if you’re not locating the alignment button?

In my experience, when you are editing a CTA and working with areas that are rich text fields the UI hides some of the controls under the More button.

So if you open a CTA > click on the section to align text > go to the editor in the left side panel > click More > you’ll find the icon for text alignment.

In the example image above, I can get the bottom area right-aligned but not the header which has a constraint in the template’s design. As you can see below, even though editing mode shows it’s in another alignment it will not show visually.

To circumvent this, I added a new rich text field and set it to the same header size as the old one, which could be aligned differently. Then in the Content tab settings, delete the old header section, the new replacement is now aligned like I want the style to be.

And final look:

I hope this helps you with your problem, but if this is not at all what the issue you’re facing is it’d be helpful for you to share screenshots or further details on what you are trying to edit for us to provide more input.

Cheers! :sun:

It may be worth checking whether the alignment is inherited from the CTA’s parent container or theme settings. Testing the editor in an incognito window could also rule out a browser cache issue. If it continues, sharing the browser name and a screenshot may help HubSpot support reproduce it.