I signed up today as a new user. I impored and saved a list. However it says zero lists - what am I doing wrong?
Thanks,
Sheryl
Hi @SFleitman,
There are two likely things that might’ve happened here:
- The import was not successful and there were errors. Navigate back to the import section, scroll down to see the import history and check if there were import errors: Review and troubleshoot record import errors
- The import was successful but you didn’t create a list. There’s a dedicated checkbox at the end of the import wizard. If you do not check it, no list will be created. You can still create one however: Create segments
- Create a contact-based list (or different type, if you imported companies, deals etc)
- Click ‘Add filter’
- In the filter list, find ‘Import’
- Select the import and save
If you think it’s none of the above, please share a screenshot of the import section of your HubSpot portal.
Best regards