"Create a Task from a Contact Record" continually marked as not complete on HubSpot Academy

Academy HubSpot Academy Support
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1

I am having trouble getting the Academy Practice Mode portal to recognize that I’ve completed the “Create a Task from a Contact Record” in the HubSpot Sales Hub Software certification course. I’ve repeated the exercise multiple times, restarted it, tried a different browser, and ensured my task meets all criteria provided by the instructions, but I continually receive the same error message.

I would like to request that a HubSpot academy expert manually review the task for me so that I can complete my certification. Thank you!

3

Hi @kbruce and welcome, we are delighted to have you here!

Thanks for flagging this to the HubSpot Community!

Let me check on this internally and I’ll update here as soon as I hear from the Team.

Thanks for your patience,

Bérangère

4

Good news @kbruce! :blush: The Team just fixed the issue with the exercise.

Would you mind giving it another try and letting us know if everything is working as expected?

Thanks so much!
Bérangère