Bugged practical exercise: Create a Task From a Contact Record

Hi! I am stuck on the ‘Create a Task From a Contact Record’ practical exercise. The submit button is not recognizing my completed task(s). Just to clarify: I created the tasks directly from inside the specific contact profiles (Jennifer Lopez and Brian Halligan) via the left sidebar, exactly as instructed. My screenshot shows the task list just to prove that they are successfully saved in the database. Could an Academy expert please manually review and pass this exercise for me so I can claim my certification? Thank you!

Hey @Sara2026,

Welcome to the Community and thanks for reaching out here!! :mirror_ball: :raising_hands:

I tested this on my end and am not able to reproduce the issue currently. I took a look at your status on the certification and it looks like the exercies should be completed. Would you mind attempting to clear your cache and try once more?

Please feel free to reach back out here if the issue persists and hope this helps!

Sam, Community Manager

Hey @Sara2026,

Reaching back out here to keep you updated! We’ve flagged this issue directly with our Academy team and confirm its currently being investigated. I’ll reach out here once I have any updates for you!

Sam, Community Manager

Hey @Sara2026,

We heard back from our internal team stating that the issue should now be resolved. Would you mind attempting this once more!

Thanks for your collaboration on this!

Sam, Community Manager