I have been given javScript code to add to a landing page that should create a live agent button. I follwed the steps to create a javascript file, but nothing apperars on the landing page when added. I am sure I am doing something wrong, but not sure what.
Hi @TTram if you’ve added the javascript file to design manager, you would then need to call the script to load from the landing page via the landing page template or the Head HTML for the individual page.
@TTram when you open the page and inspect with the chrome dev console (right click > inspect), are there any errors on the console tab?
It might not work if you have it in both the Head and Footer HTML - it should be one or the other.