Which is the correct CONTACT FIELD for contact origin? Like Trade Show, Webinar - wherever the contact came from originally? There are so many fields I don´t need - but cannot find that one.
Then also: How can I hide the fields that I don’t need?
Thank you
Monika
Hi @MonRoy,
HubSpot does not have a default field with options like “Trade show” or “Webinar”. There are original source properties but these behave differently, see here: Understand Original and Latest traffic source properties
If you want a field with the mentioned options, you would have to create this yourself: Create and edit properties
Once created, you can adjust the left sidebar of the contact record to contain your custom field and not the default fields: Customize records
Best regards!
Hi @MonRoy,
As Karsten has said, HubSpot has their out of box original source contact field that you cannot make changes to. How I’ve worked with clients in the past, we have created a custom property field called “Lead Source” with a dropdown of selections like, for example, webinar, test event, etc.
We then use the original source and the lead source and orignal source for reporting purposes. If you had any integration set up in HubSpot that brings contacts in through that integration, you can look at the original drilldown source 2 property field and it will give you an understand of which integration that contact came from. So if you have Zoom integrated with HubSpot, the contact that will come over would come into HubSpot updating the property field original source to offline resources, then original source drilldown 1 will be integration and then original source drilldown 2 will show which Zoom.
Hope that helps!
Thanks a lot, solved it with your help!