Cookiebot integration breaks Hubspot forms

Developer Support APIs & Integrations
1

We have tried implementing the Cookiebot integration with our Hubspot pages, however this by default breaks the display of the Hubspot forms by preventing loading of the script v2.js pending marketing consent.

After consenting to cookies, the forms also fail to display until the user reloads the page. How can we control the required consent for the v2.js script to ensure that Cookiebot ignores it so that forms can load?

2

Hey @SCooper05 ,

Cookiebot is an external script, and we have limited insight into its setup or operation. The integration could incorrectly flag our v2.js script as a statistical cookie. You’ll need to work with Cookiebot support to help better you to allowlist the v2.js script.

I hope this helps you move forward!

Gabi