Contacts Table, Forever Loading

Smart CRM & Sales Hub CRM
1

I’ve been using a plugin to import data from LinkedIn to Hubspot Contacts. I have 398 records.

It was all working beautifully this morning, then at some point the Contacts table would not load anymore. It hangs forever with a white transparency and a loading spinner …

It feels broken, because there is zero explanation as to why this is happening, or how to fix it.

Can anyone help, please?

2

So far I’ve been handling it by right-click on the spinner, find the wrapping <div> tag for that, and then using right-click->“Delete Element”
Surely I shouldn’t need to use this kind of hack?

3

Hello @javahelp,

Which plugin exactly are you using?

Best regards

4

Thank you Karsten.
I’ve been using https://app.hublead.io

5

@javahelp this is not an app approved for the HubSpot app marketplace: HubSpot Marketplace

If your HubSpot portal performs normally without the app installed and abnormally with an app installed that’s not following the listing guidelines (App listing requirements in the HubSpot Marketplace - HubSpot docs), then I’d recommend reaching out to the app developers about this.

Best regards!

6

OK, so my test is to disable / uninstall the app with Hubspot, and see if that fixes things.
Thank you!
I will try that!

7

Hello Karsten,
Thank you for your suggestion.
I uninstalled the app within Hubspot, but the phenomena is still happening.
Is there some other “reset” I should do?
Regards,

Stewart

8

@javahelp have you tried another browser, clearing cache/cookies, disabling all extensions? Are you using a supported browser? Browsers supported by HubSpot