Hi! I’m looking to implement a workflow that automatically updates a contact’s lead status when their lifecycle stage changes. However, I’m noticing now that the enrollment trigger Became another lifecycle date is less than 1 day ago doesn’t seem to be working (0 are meeting that criteria even though this is false). Any reason why? How should I fix this?
Thanks in advance!
Hi @MLatulippe,
You would recommend setting the enrollment criteria as shown below. You would re-enroll for the trigger ‘Lifecycle stage is known’. For HubSpot, ‘is known’ is equivalent to ‘is changed’. In other words, if the value in the property changes, it’s picked up by HubSpot for re-enrollment (as long as all other enrollment criteria are still met).
I would remove the ‘Became an other…’ filter entirely.
Hope this helps!