Happy Holidays, HubSpot Users! I need your help.
I am trying to set up a conditional in an email based on a custom field. The logic is that a different phrase and URL will appear if the customer field is equal to or contains specific text.
So, if a person has DDR1 in that field, he/she/they see this: “Booking your next meeting with DDR1 is the perfect way to kickstart the upcoming year. (and this points to DDR1’s landing page).” And if a person has DDR2 in that field: “Booking your next meeting with DDR2 is the perfect way to kickstart the upcoming year. (and this points to DDR2’s landing page).” Then, a default message is sent if no one is assigned to them.
There are multiple ways to get the DDRs’ names to appear, but I would like the specific URL piece to work because that is the point of most friction for our clients.
Below are my initial passes, and I feel like I am just typing in something wrong or adding too many spaces or something…
And the personalized token is set to show “thing1” or “thing2” if that custom field is empty.
ATTEMPT #1: {% if contact.last_provider_seen == “DDR1” %} <a href=“https://awesome.com” rel=“noopener”><span style=“font-size: 18px; line-height: 125%; font-family: ‘Open Sans’, sans-serif; color: #0a148d; font-weight: bold;”>Booking your next meeting with {{ personalization_token(‘contact.last_custom_seen’, ‘thing1 or thing2’) }} is the perfect way to kickstart the upcoming year.</span></a>], [personalization_token(‘contact.last_custom_seen’ == “DDR2” %} <a href=“https://amazing.com” rel=“noopener”><span style=“font-size: 18px; line-height: 125%; font-family: ‘Open Sans’, sans-serif; color: #0a148d; font-weight: bold;”>Booking your next meeting with {{ personalization_token(‘contact.last_custom_seen’, ‘thing1 or thing2’) }} is the perfect way to kickstart the upcoming year.</span></a>] {% else %} <a href=“https://homepage.com” rel=“noopener”><span style=“font-size: 18px; line-height: 125%; font-family: ‘Open Sans’, sans-serif; color: #0a148d; font-weight: bold;”>Booking your next meeting with {{ personalization_token(‘contact.last_custom_seen’, ‘thing1 or thing2’) }} is the perfect way to kickstart the upcoming year.</span></a> {% endif %} </span></p>
ATTEMPT #2: {% if [personalization_token(‘contact.last_provider_seen’ == “DDR1” %} <a href=“https://awesome.com” rel=“noopener”><span style=“font-size: 18px; line-height: 125%; font-family: ‘Open Sans’, sans-serif; color: #0a148d; font-weight: bold;”>Booking your next meeting with {{ personalization_token(‘contact.last_custom_seen’, ‘thing1 or thing2’) }} is the perfect way to kickstart the upcoming year.</span></a>], [personalization_token(‘contact.last_custom_seen’ == “DDR2” %} <a href=“https://amazing.com” rel=“noopener”><span style=“font-size: 18px; line-height: 125%; font-family: ‘Open Sans’, sans-serif; color: #0a148d; font-weight: bold;”>Booking your next meeting with {{ personalization_token(‘contact.last_custom_seen’, ‘thing1 or thing2’) }} is the perfect way to kickstart the upcoming year.</span></a>] {% else %} <a href=“https://homepage.com” rel=“noopener”><span style=“font-size: 18px; line-height: 125%; font-family: ‘Open Sans’, sans-serif; color: #0a148d; font-weight: bold;”>Booking your next meeting with {{ personalization_token(‘contact.last_custom_seen’, ‘thing1 or thing2’) }} is the perfect way to kickstart the upcoming year.</span></a> {% endif %} </span></p>
Cheers,
Randi