My colleague has changed company currency from GBP to Euro. All of a sudden almost all existing deals’ currency turned into Euro. We updated the company currency as GBP again, but existing deals currency didn’t turn into GBP again. We are stuck in Euro. We had tried to delete Euro, but we receive an error when we tried to delete the Euro currency.
I guess there is a kind of bug. We are stuck. Please help
Hi @VillaVilla
Thank you for reaching out!
Would you mind trying to clear your cache following those steps, as well as trying with another browser and with an incognito window to delete the EURO curency?
If this is still happening:
- could you take a screenshot of the error?
- could you take a screenshot of what you see under Settings > Account Defaults > Currencies tab?
Thank you!
Best
Tiphaine