Certificates Did Not Transfer

Academy HubSpot Academy Support
1

I recently transitioned from working at a HubSpot partner agency and attempted to transfer my certificates to my personal account. I had 10+ active certifactions that I recently re-upped.

I’ve attempted to contact the Academy email as instructed by the chatbot but was sent an automated message that the email is not monitored.

2

Hello @lauren_murdd ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. Can you personally message me your emails and I will transfer on my end? It will only transfer your partner certificates if your personal account is also a partner account, as well.

Thank you!

Anissa