Hello,
I’ve attached an image where I can see the report details,
but some team members can’t view the report details as shown in the second image.
Could you let me know why this is happening?
Thanks!
Hi @Alex-Zeinab
Judging by the message this is down to the report permissions limiting who can see the report. There is a slight chance this can also be down to your general view settings for users and teams, but I’d say that is unlikely.
I see you have a professional subscription so my recommendation would be to speak with HubSpot Support as they, unlike us here in the Community, can access your portal and troubleshoot permission issues a lot quicker than we can.
Frank
HEy @Alex-Zeinab
As Frank mentioned
this is a user’s permission problem.
You need to change those users who cannot see the report
and give them access to at least view reports.
Also make sure that the reports you are trying to show are public to everyone and not private only for you.
hope this helps