Cannot view or print my certificate

Hello

Today I completed the SEO course and passed the certification exam, yet I cannot view the certificate. I have navigated to the right place to view it, but the certificate simply is not there, only a little square with a blue question mark inside. How can I view my certificate?

Thanks,

Susan

Hi there,
Thank you for your feedback - We’re aware of a problem preventing some users from downloading their certificates.

Our team is investigating. Can you please follow the steps indicated in this post: “Updates on the Downloading Certificates issue on HubSpot Academy”.

We’re sorry for the inconvenience.

Thank you!
Best,
Bérangère