Cannot update companies through API

Developer Support APIs & Integrations
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1

I’m having a problem getting my integration to work for one of my customers. Updating companies through the API seems to have no effect. However, I am able to update contacts through the API just fine; updating the company records through the CRM UI works, too. The OAuth token has the “contacts” scope, and the token was generated by a Super Admin (we tried two different Super Admins and neither of them are able to update companies).

The customer’s HUB ID is 8843909.

The API call we’re trying is:

PUT https://api.hubapi.com/companies/v2/companies/5029244080

{“properties:”:[ {“name”: “name”, “value”: “Eric testing 123”}]}

2

hey @arickp1

Is this issue unique to one portal or is there a theme here?

Do you get any error messaging?

3

Hi @dennisedson ,

This only happens in HUB ID 8843909. It is as if the Super Admin user doesn’t have permission to update companies. But I just did a test again now and it seemed to take this time! I don’t know if you fixed something but I seem to be OK for now.

4

Let’s just assume I fixed something :winking_face_with_tongue:
I need all the validation I can get!