Hello, I tried to install Hubspot’s Google Sheets integration app in the marketplace. The app is compatible with my Hubspot subscription and I’m a super admin. I hit the install button and gave the Hubspot Workflow Extension access to my Google account when the popup window appeared, but after I allow it, the install button goes from “connecting” to “install” again and never actually installs. When I try again, the popup window says I’ve already given the extension access and the button goes back to “install” again.
I’ve tried clearing my cache, updating my browser, using an incognito window, using a different browser entirely, and having my coworker try to install it on their account on a different computer. I tried revoking the extension’s access within my google account as well. I get the same result each time. This morning, I actually got an error message that said “Unable to install: closing the pop-up prevented this app from installing. Click “Install app” to try again” -- but the popup in question closes automatically after I click allow.
I need help resolving this issue please. Many thanks