Calendar Sync - Multiple Calendars - Meeting Links Only Using Default Calendar

Smart CRM & Sales Hub Account & Settings
1

I have my outlook calendar sync’d up with Hubspot so I can share meeting links with my customers. In addition to my outlook default calendar, I also a gmail ics imported for my personal calendar.
My Personal Calendar shows up when choosing “Availability Calendars” on the Calendar Sync page and I have selected it.

When I share a meeting link with customers, it only uses the default calendar. It does not use My Personal calendar. I have tried creating new meeting links since adding the additional calednars.

Is this a known bug or am I missing a step when creating a meeting link when I create it for choosing this additional calendar?

2

Hi @TTinker5,

Could you confirm that the events in those additional calendars are set to busy (and not available)? Especially calendars with full day events often are set to available.

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HubSpot will only block times on a meeting link if the events happening at that time are set to busy.

Best regards

3

This got resolved and was on the outlook side, not Hubspot. I was importing an ics URL from Gmail to Outlook to centeralize my calendar events. Importing the events took over 24hrs and that is why they were not showing up in hubspot. Once there, it worked fine.