Old cached website.Previously, we had a (very old) single page existing on our server as website. We’ve since fully decomissioned that site and the new site is entirely hosted on HubSpot.
This issue isn’t being replicated for every Chrome user - I use Chrome and have no issues. But there do seem to be some cases where Chrome refuses to fetch the new site and reverts to this broken cache version.
Now, I know we could force a reload by manually clearing the cache on these devices - but I obviously can’t manually clear the cache of every external user that encounters this issue.
Has anybody encountered this before? I’ve seen some threads around the web of Chrome having some caching issues generally - does anybody know of any solutions that might force a cache refresh?
HubSpot support seem seem pretty stumped - hoping the Community can come through for me here!
Hey @AJ-Cognitiv I’m not sure if HubSpot’s server settings will override it, but you could try add:
<META HTTP-EQUIV=“CACHE-CONTROL” CONTENT=“NO-CACHE”>
to the header for your site, this tells browsers not to load a cached version of the site and forces them to always download a fresh version of the site.
I’d recomend removing it after some time (no longer than a week) as it will cause heavier load times on your site, but it might be a quick workaround to force all browsers to load your lovely new site!
@AJ-Cognitiv sorry to hear that! It was a bit of a shot in the dark to be honest. The only thing I can think of then is to contact your previous hosting company and your domain registrar and ask them to flush any caching they might have and enforce a fresh load for all visitors for the next few weeks.
Things like this are unfortunately just a downside of how internet systems work these days, but it’s possible the registrar can enforce a cache refresh every time your site loads for a while which will help avoid this!
