Bounce Back Notification Emails

Marketing & Content Email Deliverability
1

Hi

Can anyone tell me how I change who receives notifications of bouncebacks emails?

Thanks

2

Hello @KAnderson

Could you please share with us what the notification email says? A screenshot would be helpful if it’s possible.

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

Kindly,

Pam

3

Hi Pam

They are the automatic emails that you receive when you send out an email campaign. Can I get these sent to a different person in the business?

Many thanks

Kate

4

Hello @KAnderson ,

You can find instructions on setting up a custom reply to address here:

Please note this feature is available only on Marketing Hub Professional and Enterprise subscritions.

5

Hello!
Just updating for posterity! Automated messages, like OOO replies and bounces, will typically go to the “from” address and not the “reply-to” address. This is an industry standard and isn’t something that can be controlled in HubSpot.

Thank you!

6

Hi @amberfernald.

Thanks for sharing :slightly_smiling_face:

Diana