Is there any work arounds to this? I mean it’s clearly a needed feature that is wasting a lot of time for Hubspot users so implementing an IP block would be great, but in place of that can you block the chat opening for certain known contacts?
@tilly If you’re still there… can you (or someone) please update us on when you’ll be shipping this feature? It’s 2026.
Hi everyone, I am happy to announce that we’ve launched a new Block IP Address action in both Help Desk and Inbox for the live chat channel. It’s currently being rolled out to all portals (at 25% so far). You can learn more here. Thanks!