Hi everyone! My name is Hallie, and I’m an Associate Program Manager on our CXM team here at HubSpot. I’m excited to share that auto-saving draft emails is in beta! This is available in Help Desk and Conversations, but they work a bit differently:
- Drafts in help desk has an auto-save feature and a drafts view
- Drafts in the inbox only has an auto-save feature, so you won’t lose your work, but there is not a drafts view
Please continue to leave feedback on this feature for our product teams as it’s still in Beta! 