I need to be able to attach a file in some attach property to be sure that the file will be sent automatically to my customer, so I don’t have to open each contact/deal/ticket/company to send an email manually.
Status: Idea Submitted
It would be amazing
Excellent idea
It would be very good! Great idea!
Excellent idea, I need it too!
We wouid really need this as well!
We create tickets and deals with a lot of attachments and then we have some email templates for standard emails that should be sent but there is no way to even of attaching the attachements from the record but first having to download to you own computer before you upload again.
I need that too! Did maybe someone figure out how to do this with API, all contact’s properties?
Hi everyone,
looking for a solution to solve this common problem, we have published in the HubSpot marketplace “Attach Files in Properties” app.
The app allows you to automatically populate a property with a downloadable link of that file.
A contact property should be used as a personalization token in sales or marketing emails.
So, from now on, you can manage and dynamically share file links in your emails.
Once the process is set up, you can create a workflow to automatically trigger contacts when that property is populated, for example.
Try it and send us a feedback!
We’re constantly working on new features for this app, every feedback would be very helpful.
Best,
Alessio
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this feature is requested by lots of customers, I believe this would be great to have. As a support rep I have seen lots of cases where customers are asking the same! I hope this can be implemented soon!
Is it also possibile to add the property related to an attachment to the COMPANY and not to a CONTACT?
I was sold HubSpot under the impression you could do this! I can’t believe you can’t add a file to a file property. Seems crazy that you can’t.
Hello AMammarella,
Thanks for your app.
I try but I have this message :
Error 400 for me. Attachment not found.
@AMammarella,
You should clarify your app only works for Attachments uploaded in notes or emails. BUT, this doesn’t work if the file is attached directly using the UI in the “Attachments” card.
This makes sense because I tried with the API and it’s not working, its technically impossible because HubSpot marks them as sensitive and its not possible to generate a signed URL.
We really need a way of pulling these manually uploaded attachments so we can send them to other systems, it’s unbelievable this is not possible. When we asked HubSpot they replied with “If the file is sensitive, it should only live in HubSpot”, well yeah no… we are the ones who should decide that. That’s an excuse for a missing feature on the API, as simple as that. At least let us decide if the attached file is sensitive or not when uploading it.
Again, im talking about uploading the file directly on the “Attachments” card, for other uploading methods, yes, there are ways.