I keep getting this error on the logs of the HupSpot plugin. I’ve tried looking for online resources on how to fix this problem, but I am not finding anything.
Here is the error that I am talking about:
{“status_code”:400,“response”:“Bad Request”,“body”:{“status”:“error”,“message”:“Invalid input JSON on line 1, column 247: Trailing token (of type END_ARRAY) found after value (bound as `com.hubspot.forms.data.FormsProtos$Form`): not allowed as per `DeserializationFeature.FAIL_ON_TRAILING_TOKENS`”,“correlationId”:“50ce08a7-09b2-4439-9e3d-45b3a26672df”}}
I don’t know what file to look for to fix this error, and this error might be the very reason why when someone buys a product on my WooCommerce store it doesn’t create a deal in my HubSpot account. Perhaps it’s something else that is preventing the plugin to integrate properly with HubSpot.
Hey @TSmith70, thank you for posting in our Community!
This error suggests an issue with the JSON formatting in the API request.
It seems like there’s an extra token at the end of the JSON payload, causing the request to fail.
I would recommend to check the data being sent from WooCommerce to HubSpot, ensuring it’s correctly structured. To our top experts, @Anton and @TomM2 do you have any other recommendations for @TSmith70 matter?
Thank you,
Pam
Hello, thank you for your answer. How can I go about fixing this, what files am I looking for to fix the error?
Thank you again, much appreciated.
Hey @TSmith70 have you reached out to makewebbetter for help on this? Seems like it might be an integration issue.