api field for "contact message"

[TCodreanu]

I would like to know what the api instructions are for the “contact message” field when you click on a contact from the crm menu (see screenshot, it is at the bottom)

[karstenkoehler]

Hi @TCodreanu,

“Contact message” seems to be a custom contact property someone created in your portal. You can use the CRM API: Accounts Dashboard | HubSpot

Best regards

[TCodreanu]

Ok, I clicked that link -it is not clear what API command we would use to update the “contact message field”. I do not see a mention on how to update a custom field with API

[karstenkoehler]

@TCodreanu here’s an example request, with the help of generative AI.

PATCH https://api.hubapi.com/crm/v3/objects/contacts/123456
Authorization: Bearer YOUR_PRIVATE_APP_TOKEN
Content-Type: application/json

{
 "properties": {
 "contact_message": "This is the updated message text from API"
 }
}

Replace 123456 with the HubSpot contact ID (or use the Search API)

Replace contact_message with the internal name of your custom property.

[TCodreanu]

ok I will try and see if it works; however this does not appear to be a custom property -there is a drop down field that shows up under “contact activity” as per pics when I try to edit those fields

[karstenkoehler]

@TCodreanu I’m not clear what you’re referring to - the contact message field in the left sidebar (as per your screenshots) or a logged note (activity)?