An error occurred while validating the integration authorization

[LiveWebinar]

Hi,
We’re getting that error since a couple of days but nothing changed in our app.
In app scope settings there is:
crm.lists.read

crm.objects.contacts.read

crm.objects.contacts.write crm.lists.write crm.objects.companies.read crm.objects.marketing_events.read crm.objects.marketing_events.write
and this is exactly what we request in install URL.
any idea? something else changed ?

[Jaycee_Lewis]

Hey, @LiveWebinar Thanks for your question. I have a few basics for you to try to rule out common issues. This will help give the community relevant information about your issue.

• Check your OAuth configuration – Ensure that your OAuth configuration, including the redirect URL and scopes, match between your HubSpot app and the authorization URL
• Try a fresh authorization – Sometimes, re-authorizing your application will “fix” things. Try to uninstall and then reinstall your app for one of your test accounts
• Check your server logs and HubSpot call logs

Thank you! — Jaycee

[LiveWebinar]

still nothing. Tried to uninstall, changed scopes, removed scopes etc but getting agreement screen where there is no chance to agree because it redirects instantly

[KMechaniszyn]

Do you have any other ideas how we can solve this issue?

[KMechaniszyn]

Hi @Jaycee_Lewis . Do you have any other solution? We have more and more clients everyday asking about this HubSpot integration and why its doesn’t work. Please help.

[LiveWebinar]

yes, we’ve checked oAuth settings and nothing has changed. Redirect url, scopes are same as in app settings. Now i see that when trying to integrate i’m getting agreement screen but ther is no chance to click on it because hubspot redirects that page in a second so maybe this is a problem.
So randomly we’re getting agreement screen and validating error.
Please check video

Our install URL:
https://app.hubspot.com/oauth/authorize?response_type=code&client_id=CLIENT_ID&redirect_uri=https://app.livewebinar.com%2Fintegrations%2Fautomation%2Fcallback%3Fhubspot_authorized%3D1&scope=crm.lists.read%20crm.objects.contacts.read%20crm.objects.contacts.write%20crm.lists.write%20crm.objects.companies.read%20crm.objects.marketing_events.read%20crm.objects.marketing_events.write