It would be very useful to cancel a recurring billing cycle using a workflow.
This 100% needed for our donors. It would also be great to give them the option to skip a month or schedule a number of payments with a deadline where they cut off.
^ I agree!
We need this badly. We are mid migration from Keap to Hubspot and were previously able to automate both this and subscription changes in general
This is so badly needed, why was this overlooked to begin with
We need this as well.
Someone typed a response to this need here:
But it looks like there is no ability to do a DELETE action via API. I don’t think we want it to be “deleted” anyway, more like canceled or paused.
But that response seems to be saying that we can use a HubSpot Workflow that is triggered by a custom field. Has anyone tried this? I will give it a try in the next week or two and report back.
+1
Badly need this feature
It’s absolutely shocking that a subscription payment tool wouldn’t have a way for users to cancel. Come on, guys. This is standard, common sense stuff.