I recently was thrilled to see the option to opt into a Beta to create subscription types specific to Business Units, however since opting in I have found out if you do, you cannot create preference pages per business units. In fact, even worse, HubSpot then only allows you to use one preference page per account and this can only be a HubSpot default page. It feels like this feature is half-complete at the moment. Can we have the option to create preference page templates per business unit please?
Status: Idea Submitted
As a partner, we’re struggling with 2 clients that need this feature. And it seems a no brainer! Please finish the beta for business units in marketing.
The list of “no-brainer” issues continues to grow. Please make this possible.
Strongly agree on this one. We have a client we’re supporting that has a Business Unit add on. While they are able to create independent subscription types for their business unit, they are unable to create different subscription preference pages based on the business unit without going into the Design Manager to edit. Please include this functionality - the business unit functionality add-on hasn’t been flushed out in many areas that would be expected for the price point of a business unit.
Please bring this forward. We have a client who also just added on a business unit. To say the lack of functionality available for the price point of business unit add ons is quite disappointing. For this specifically, you are able to toggle with business units for subscription types and have separate ones per business unit. However you are unable to do the same easily with Subscription preference pages - it can be done with editing in design manager, but that’s complicated. Please make this easy product team, especially given customers are being sold business units with promised functionality to make it easy, but doesn’t currently exist.
Yes was very shocked to see business units for seperate brands will only allow one brand, such an unusual strange set up, this needs to be rolled out soon.
I am hitting this problem, and have been banging my head against a brick wall for hours. So I can have two different sets of marketing email subscription types for two separate brands. Emails created in the respective brand area. However, the preferences page on BOTH manage preference links in both footers lands on a default preference page that doesn’t care which brand the email was sent from, or the footer used in the email?
I really hope I’m wrong on this - but this thread suggests I am not alone.
I’d like someone from HubSpot to chime in here and either correct me, or explain what is happening with this. Client was sold on brand add ons to manage preferences and opt outs separately - doesn’t seem to be entirely the case.