I’d like to see the abillity to automatically log emails as activities when sending an email and logging it with the Gmail Hubspot Plugin. This would function in a similar way to the automatic logging of activities to Company records when an email is sent to a contct at that company.
Right now the only options are Hubspot default object: contacts, companies, deals, and tickets.
This would be super helpful indeed! We currently struggle with our partnerships department to log emails against a “partner” object we create to track engagement with partners.
+1 — this is so needed for custom implementations! We have a custom object associated with contacts and it would save a lot of time and create more visibility across the org if this could be applied by default. I want all emails — not just the ones logged manually via the CRM UI — to automatically appear on my custom object that is associated with contacts. (And for what it’s worth, I’d have to imagine that emails logged via the sales extension are logged far more frequently than via the record UI.)
As a user, my expectation is that the associations for custom objects should be as customizable and automated as the relationships between out-of-the-box objects.
This would be great for my company too. We are tired of always associated “Projects” manually via email plugin and it’s easy to forget but is necessary for our processes. We’re doing 30+ manual associations per day between 3 CSMs. Would be a huge time saver for us!
We desperately need this feature too (or truly independant create a deal forms per pipelines) as currently not logging emails via the extension is making custom objects redundant. Incredibly frustrating from Hubspot.
Yes we also need this! It’s painful, risky and time-consuming in making sure emails are logged against a Services ticket. We’re about to roll out Services company wide and this is going to cause a lot of comms to missed on the Services record.
Looks like there was an official HubSpot rollout last week, but now all information has been deleted. Do you have any updates or plans to publish the fix soon @NazM? In the meantime, I’m testing workflows using “Workflow Association Manager” from Integration Glue, and it is fixing all the associations that Gmail isn’t automating with my Services object. So far, it’s working great. Requires a Pro subscription to use workflows.
Yes we also need this! It’s painful, risky and time-consuming in making sure emails are logged against a Services ticket. We’re about to roll out Services company wide and this is going to cause a lot of comms to missed on the Services record.