Ads - Custom Audience for retargeting

[ACox4]

Hello,

We’re running a retargeting campaign with a content offer ad for people who have visited a landing page or the website for golf pages. I’ve created a custom audience in Audiene in the HubSpot Ads. Now, I wanted to target that audience with the HubSpot FB Ad I’m drafting but can not see that as an option in the Targeting section when creating the ads.

We have a pixel embedded but I’m not seeing the audience I created under saved Audiences for the ad:

[Jigar_Thakker]

Hey @ACox4

Here is one Blog I found explaining how you can set retargeting in HubSpot: What Is Retargeting? How To Set Up an Ad Retargeting Campaign

Let me know if you have any follow-up questions.
If my post was helpful in addressing your query, Support the community by indicating it as the solution.

[Olivia_Hatchi]

@ACox4 Hi there.
My name is Olivia and I am an ex-HubSpotter turned HubSpot expert for Baskey the agency. Happy to help here!
Would you mind sending a screenshot of the audience similar to the screenshot shown in this article?

This will allow me to help you further. Alternatively, you can book a call with me (link in signature below) and we can go over it in a screenshare.
Thanks!

[ACox4]

Hi Olivia,

Thank you so much for your help. I’ve included an image below of the audience that I’m trying to use for retargeting:

[ACox4]

This audience is not popping up or syncing as an option in the targeting for the ad: