Additional information when identifying a visitor

Developer Support APIs & Integrations
,
1

Hello, I would like to know if when identifying a visitor using:

window.hsConversationsSettings = {
 identificationEmail: email,
 identificationToken: token
};

Is it possible to pass some extra information, or is there a way to do this through the visitor’s chat.

It’s a rough example, but to make it clearer:

window.hsConversationsSettings = {
 identificationEmail: email,
 identificationToken: token,
 customField: "here is a custom field"
};

Thanks!

2

Hello @01441, Happy Tuesday!

Let’s invite some top experts to this conversation @Oezcan @alyssamwilie any recommendations for @01441 matter?

Thank you,

Pam