If you add additional emails to an active Workflow, will contacts active in that Workflow be sent the new email (i.e. assuming there is a Xday delay in the Worflow before any contact reaches the end?
The reason I’m asking this is wrt a multi-stage email workflow where the content f beyond the initial email may not exist when the first contacts hit the initial email in the workflow.
You should be good! Here’s info from the Knowledge Base:
What happens to enrolled records when I add more workflow actions?
Adding actions to an active workflow can impact records that are enrolled and active in the workflow:
Any records that haven’t yet made it to the new action will be scheduled for it when they reach that action.
Any records that have already proceeded past that point will not complete the new action.
For example, in a workflow with two actions, when a new action is added between the first action and second action:
The contact Pablo the Cat is currently scheduled for the first action. Because the new action comes after the action they’re scheduled for, they’ll then be scheduled for the new action after they execute the first action.
The contact Tito the Cat is scheduled for the original second action (now third action). Because the contact has already proceeded past the point where the new action was added, they will not be scheduled for the new action.
