Please add a public API for creating and retrieving comments on CRM tasks—the same comments users can add directly in HubSpot.
Current limitation
The Tasks API lets integrations create and update tasks, including the hs_task_body notes/description field, but it does not expose an endpoint for task comments.
Updating the description is not equivalent to adding a comment. Creating a separate CRM note also places the update outside the task’s comment thread.
Example use case
When an external system has an update relevant to a task, an integration should be able to add a comment such as:
“Requested documents received. Ready for review.”
That update should appear in the task’s existing comment thread, with a timestamp and clear attribution, so users can follow the conversation where they manage the work.
Requested functionality
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Create a comment on an existing task by task ID.
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Retrieve comments for a task, including comment IDs, timestamps, and author information.
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Make API-created comments visible alongside comments added through the HubSpot interface.
This would help teams connect external tools and automated workflows to HubSpot while preserving task descriptions and keeping task-related updates together.
Does anyone else need this capability? Please upvote and share your use case.