Ad blockers preventing forms from rendering?

Marketing & Content Hub Lead Capture Tools
1

Has anyone else had issues with ad blockers causing landing page forms not to render? If so, are there fixes or workarounds for this issue?

2

Hi @jmgrand,

Ad blockers intefering with forms is something that HubSpot is aware of. For more information on this, I wanted to share this article with you.

Visitors should see help text when the form is blocked which will lead them to the form if they click to view it (see article for additional information).

Thank you,

Jenny

3

Just yesterday I checked our website, with ad-blocker on, and no message appeared. Is there something specific we can/should do?

I’ve added two pictures showing the difference between with and without adblocker.

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4

Hi @kili_siri

Thank you for reaching out.

I would recommend connecting with HubSpot Technical Support to see if there is any workaround available, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.

Thank you

Best

Tiphaine