OMG,I was trying to create an separate account within the main one we have been testing for the last 3 months, but the main account was deleted. we were about to go ahead.
Is there any way to recover our account please.?
I have no access at all. can someone help please?
Hi @Kreateone2,
I’ll tag in a couple of HubSpotters to see if they can help!
@jennysowyrda, @sharonlicari, @PamCotton
Good luck!
Josh
Johs, its ok, now apparently in the process of deletion, I think, my super-admin acct. coud not login, but after a couple of minutes, I was able to.
thanks so much!
@jennysowyrda, @sharonlicari, @PamCotton no more help is needed.
Hello @Kreateone2,
Welcome to the Community, Could you please inform us what is the HubId of the account delete?
( Thank you @Josh for the tag.)
Thank you,
Pam
Editing reply *
Thank you for letting us know @Kreateone2! I’m glad you are able to login!
Hi @PamCotton . I have also done exactly the same thing and need to retrieve my contact data.
My hubspot account ID is: 7633308
Thanks, Sarah
Hello @SNeale , I was able to see this HubID still active, do you still need further assistance?
Thank you and happy new year!
Pam
Hi - no futher assistance needed. Please close this ticket, thanks Sarah
Hello Pam,
I have the same dilemma, in that I was removing an account tied to my same xxx@gmail account sign in, and upon deleting the unwanted account email I wiped out my ability to login with my email to my Hubspot account.
Hubspot user ID is xxx and the email login is xx@gmail.com, since I deleted the email to the other account Tip Harrell Masonry it also deleted my email to Golf Guide Directory www.golfguidedirectory.com
I had to set up another account just to get here, so I am hoping you can restore my Golf Guide Directory data back to me.
Fingers Crossed and it looks like this has happened to other users in the past and they found a solution, I am hoping I’m going to get the same luck.
Kind Regards,
John Stallings
President
Back Nine Media
d.b.a.
Golf Guide Directory