403 attaching a file

Developer Support APIs & Integrations
1

Hi,

I’m trying to attach a file using the php api integration:

"hubspot/api-client": "^10.1.0"

I’ve the following code:

$file = new \SplFileObject($fileObj->getRealPath());$fileName = $fileObj->getClientOriginalName();try { return $this->client->files()->filesApi()->upload($file, null, "/", $fileName, null, json_encode([ "access" => "PRIVATE", "ttl" => "P2W", "overwrite" => false, "duplicateValidationStrategy" => "NONE", "duplicateValidationScope" => "EXACT_FOLDER" ]) );} catch (ApiException $e) { Log::channel('hubspot')->error('Error al subir archivo:' . PHP_EOL . $e->getMessage(), [ 'response' => $e->getResponseBody() ]); return false;}

I’ve the integration permission in alowing the file’s handling but I’m getting the following error from Cloudflare Ray / Hubapi.com:

psjavi_0-1691155264320.png
psjavi_0-1691155264320.png1234×915 104 KB

My app integration permissions:

psjavi_1-1691156446339.png
psjavi_1-1691156446339.png1140×127 17 KB

2

Hey, @psjavi :waving_hand: That looks like you triggered a block from Clodflare.

One question. At the bottom of the error screen, is there a Cloudflare Ray ID? If so, can you DM me the Ray ID and the Portal ID (HubID number) you used when getting this error, please?

Thanks! — Jaycee

3

Hi @Jaycee_Lewis
Is this enough for you? This is all that I see in the response.

hs_error.jpg
hs_error.jpg1070×966 61 KB

4

Yes. I need you to copy and paste the Ray ID here. In this case, a screenshot won’t be enough.

Thanks! —Jaycee

5

Hi, the Ray ID is: 7f2ecdb41eb52fa1

6

Hello,

I think I have found the reason for the blockage, everything seems to point to the fact that your file storage provider is analysing the documents internally. I mean, the TXT file with which I am testing, has some internal notes with steps to follow to make some configurations in Amazon AWS.

It must be analysing the content and it must be finding some instruction as malicious. On the other hand, if I convert the file to PDF, for example, the file uploads correctly.

If I try a TXT with a normal paragraph, it attaches it without problems.

This is the content of the TXT file:

Crear el rol para la instancia y asignárselo a la instanciaInstalar el cliente por shelldpkg --print-architecturecoger la version de la arquitectura correspondientewget https://s3.amazonaws.com/amazoncloudwatch-agent/ubuntu/amd64/latest/amazon-cloudwatch-agent.debsudo dpkg -i -E ./amazon-cloudwatch-agent.debPasos adicionales recomendados:sudo mkdir /usr/share/collectdcd /usr/share/collectdsudo touch types.dbúltimo paso de subir la config decir NoInicia el Cloudwatch Agentsudo /opt/aws/amazon-cloudwatch-agent/bin/amazon-cloudwatch-agent-ctl -a fetch-config -m ec2 -c file:/opt/aws/amazon-cloudwatch-agent/bin/config.json -sRevisa el estado del Serviciosudo systemctl status amazon-cloudwatch-agent-----AccederLogsEC2https://docs.aws.amazon.com/es_es/AmazonCloudWatch/latest/monitoring/install-CloudWatch-Agent-commandline-fleet.htmlhttps://grafana.com/docs/grafana/latest/datasources/aws-cloudwatch/