[402] Portal cannot create another PORTAL_SPECIFIC_OBJECT.

Smart CRM & Sales Hub CRM
1

Hi everyone,

I am trying to create a record on a user defined object and i suddenly am not allowed to.

The user defined object has less then 1 000 000 records, however i get the following error:

[402] Portal cannot create another PORTAL_SPECIFIC_OBJECT. It has exceeded the limit of 1000000

Can someone help on how to handle this error/explain why this error is generated?

Thank you!

2

@01976 have you asked support? This seems like something the technical team may be able to look into. 402 as I’ve seen it is usually a payment error code, but may be related to permissions from what I’ve found? I know it’s not a simple fix, but I’d go to Support for sure.

3

Thank you for your answer.

This problem was generated based on the number of the records i have imported into a custom object. By deleting some records i did not need, the issue was solved.

4

Good to know.