For legal reasons, we need to provide a complete manual. So we need a way to export multiple sections of the KB as pdf.
Status: Idea Submitted
We want this as well, voted for it here:
https://community.hubspot.com/t5/HubSpot-Ideas/Exporting-Knowledge-Base-articles/idi-p/219291
Maybe should be merged.
We also need to provide a complete manual in PDF format to our users and potential clients in tender process. Our previous knowledge bases all had this feature.
Love the idea. And also not because if we as a company update the articles and people are still using the saved/printed PDF. The user will be using outdated information.
When downloading/exporting to a PDF file there should be an automatic disclaimer at the top with something in the trend that downloaded PDF articles can be out of date because they are continuously updated. And that the most recent information is always available in the online knowledge base. And/or a timestamp when the user created the PDF.
I can already see the questions and situations preventing customers from doing something based on outdated information in a downloaded PDF.
We are trying to create a member/lead profile showing the history of the activity, emails, notes, etc. on an individual or company profile as a way of showing our lead process and to provide to members when needed or requested. The CSV files and other file types currently don’t present this information in an easily digestible way nor a professional format to show others. A PDF of customer or company profiles would be really helpful.
Yes PLEASE! very important and much needed.
In Brazil, for governments sections is need a documentation to buy some products and/or services, and usually this documentation is request in PDF format.
Yes, we want this capability as well.
Indeed, really important to download knowledge base in PDF ! (entirely or selected areas)
As precised before, we may need in inlcude PDF product documentation to propose a valide contrat.
Without this feature we may lose customer opportunities.
This is basic and requested since many years ago, please consider working on this.
We need this as well. Sadly, the request mentioned above by MissTipsi has been marked as “Delivered”, although the solution presented was merely a CSV export of all articles instead of PDF exports of single articles themselves. Pushing this again.
Super important feature, we really need this!
We need this feature as well for custmers that require a hard copy for security reasons.