Hi @alexagatiss,
There is not, no. Whoever logs an email would have to keep this in mind, that’s the training part I was referring to.
Simply not logging would probably not be an alternative however, would it? You would still want to have that sales touchpoint logged – only that it would be better if it wasn’t a shared inbox.
Theoretically you could set up a workflow that automatically removes these contact records. I wouldn’t do that however, I would still want to have the information the sales team documented here and rather work on processes that help replacing these shared email addresses with personal email addresses.
Best regards!