Sales Integrations

dawngribble
Contributor

Wordpress Plugin Reduces Site Performance

I've had to uninstall the Hubspot Wordpress Plug-in from my website as it was responsible for a 20% reduction in performance. 

 

The forms work, but now I no longer have access to the Cookies notification and Live Chat options. Please see the performance reports here Website Performance

 

67 Replies 67
ADrake
Participant

Wordpress Plugin Reduces Site Performance

Has there been *any* progress on this situation? I find it very frustrating. I've been doing every other task I can to try and counter-balance the HubSpot code slowing down my website. 

TMartikainen
Participant

Wordpress Plugin Reduces Site Performance

We noticed the same problem and I am really hoping this will be solved. The current solution is bad. 

i3Dnet
Member

Wordpress Plugin Reduces Site Performance

Since we have disabled the Hubspot WordPress plugin, we do not see huge improvements on Web Vital scores, but page load times have improved significantly.

- Document complete went from 6.5 to 3.3
- Largest contentful paint went from 5.0 to 3.8


Additionally, we see a huge decrease in the amount of render-blocking resources.
Although there is still work to be done, disabling the Hubspot plugin and use alternative ways to implement tracking, is well worth the effort.

0 Upvotes
Andrew-CI
Participant

Wordpress Plugin Reduces Site Performance

Out of interest, when you say you implemented tracking in a different way, do you mean you installed the tracking code directly (or via a tag manager) rather than via the Wordpress plugin? Or that you removed the tracking code entirely and replicated some of its functionality with the Hubspot API?

We have the tracking code installed via Google Tag Manager and are still getting Hubspot-related core web vital errors. I'm working with HS support to find some options, but none seem to be especially viable.

0 Upvotes
i3Dnet
Member

Wordpress Plugin Reduces Site Performance

We uninstalled the HS plugin and used Google Tag Manager to implement the tracking.
It did not result in improving web core vital scores.

RNair9
Member

Wordpress Plugin Reduces Site Performance

Hello HubSpot Team,

Is there any update on this thread? My site has become very slow after installing WordPress HUbspot CRM plugin.
Please update

Andrew-CI
Participant

Wordpress Plugin Reduces Site Performance

While I agree wholeheartedly with @allieccollins, it would be helpful to get some technical suggestions from an expert (given a fix isn't coming any time soon, if ever.)

 

I have a web developer ready to help improve our site performance with Hubspot, but we have nowhere to turn for best practices and workarounds.

 

The best we have so far is:

 

- Strip away all 3rd party tracking scripts (Google Adwords, LinkedIn, etc) and rely entirely on Hubspot.

- Do the same with our 3rd party cookie banner - we're loading all that HS code regardless, we might as well use it.

- Replace all our Hubspot forms with old-fashioned HTML. We'll lose all the HS form functionality we're paying for, but at least it'll load in a reasonable time.

 

EDIT: it turned out this isn't a viable solution. Hubspot still requires 3rd party tracking pixels for all PPC platforms for audience generation, which also means we can't use the Hubspot privacy banner. Back to the drawing board.

CDav9
Member

Wordpress Plugin Reduces Site Performance

Hi everyone,

 

Any new advice on how to deal with Leadflows which is hurting quite a bit my LCP time when running Google Page Speed test.

Thanks in advance,

Clément

MiaSrebrnjak
Community Manager
Community Manager

Wordpress Plugin Reduces Site Performance

Hey @CDav9 , 

 

Thank you for reaching out to the Community! 

I wanted to tag in a couple of subject matter experts to see if they have any input on this topic. @trevorjones71@ElyshaShave@RagingBull do you have any tips or best practices you could share? 

 

Thank you! 


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allieccollins
Contributor

Wordpress Plugin Reduces Site Performance

With respect Mia, we aren't looking for subject matter expertise. We're asking Hubspot to fix this crippling flaw in its product. 

allieccollins
Contributor

Wordpress Plugin Reduces Site Performance

Is there an update here? With Google's most recent core update this has become completely CRITICAL, as if it wasn't in the past. 

It's like your basically asking us to either use Hubspot OR rank in SEO. You're asking us to compromise on the biggest part of our business and it's unacceptable. 

Can we please get an update as it relates to Core Web Vitals? 

t333rbo
Participant

Wordpress Plugin Reduces Site Performance

+1 for your post - this will be one of the possible reasons I end up cancelling my hubspot subscription. This is really dragging down my mobile score. 

wbrooseboom
Participant

Wordpress Plugin Reduces Site Performance

Here's at least one Hubspot user that will soon migrate away for this very reason. 

JSwystun
Participant

Wordpress Plugin Reduces Site Performance

Hi Hubspot,

Quite a disheartening thread. I imagine that if you haven't yet seen debilitating churn because of this, you soon will.

I've implemented Hubspot at our own organization and a number of our client's. Five years ago, Hubspot was revolutionary. Since then, what has Hubspot done? You've grown the tool to the point of feature bloat. You've bled into turning the tool into a jack of all trades (and master of none). You've raised prices and changed subscription structure (my bills recently nearly tripled in size with no warning).

Today I had the last straw. For the umpteenth time I've tried to optimize my site speed, and it is glariningly obvious that Hubspot is the largest speed suck on my site. And NO, it's not semantics - multiple lookups cause my waterfall to lag like molasses.

At the same time, your competitors intimately know and understand this, on top of all the other things about Hubspot that have increasingly caused me grief.

Looks like I'll be booking for that Active Campaign call ASAP (Sly outbound email campaign they're running directly targetting your users, BTW).

Ignore threads like these long enough, and watch your competitors come in and sweep the rug out from under your feet faster than you can say boo.
 

Five years ago I was a Hubspot evangelist, screaming your name from the hilltops. Fast forward a month from today, and I imagine we'll have our firm and our client firms fully migrated away from Hubspot, and will cease recommending and assisting with implementation entirely.

I DO mean to be drastic. You DO need to listen. Choose NOT to act, and watch your market share erode in swaths.

Despite what little we do hear from the Hubspot voices on this thread - the developers in the crowd can read right through the BS - this SHOULD be simple to fix, it SHOULD be fast, and there's NO GOOD REASON why you should deny it from your paying customers any longer.

My two cents,
John

Andrew-CI
Participant

Wordpress Plugin Reduces Site Performance

I agree!

 

We've recently spent a lot of time working on our site load speed and overall performance. The only way to get speeds to a remotely acceptable level (for users and search engines) was to load Hubspot asynchronously, and set forms to load right at the end of the process. Even that couldn't get our mobile speeds above 50(!) in Lighthouse. There's so much bloat in the Hubspot code - especially around leadflows.js.

 

Google has applied a mobile-first crawling policy for years, and recent updates have focused on user experience and site performance, we're finding Hubspot's failure to resolve this problem is causing real issues for our SEO.

 

It seems the only fix is to rip Hubspot out of our site. Which I really really don't want to do... but, like you, I've heard plenty from other automation providers recently. 

PamCotton
Community Manager
Community Manager

Wordpress Plugin Reduces Site Performance

Hello, @Andrew-CI thank you for your feedback,  I would like to apologize for the frustrations, data issues, and business impact this has caused.  Have you connected with our technical support about this matter? I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screen share if necessary. This way they can check your case specifically with more information you will be able to provide. 

 

Thank you,


Pam

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0 Upvotes
JSwystun
Participant

Wordpress Plugin Reduces Site Performance

Hi Pam! You may want to take a look at the rest of the thread.

This isn't a support issue. The Hubspot Wordpress plugin has been slowing down our websites for years, and Hubspot has done nothing to address the issue. This is a product issue.

Unless you're team actually confronts this issue - it seems like a tidal wave of departing Wordpress users may be upon you.

J


I finally pulled the plugin out of my site for the first time in three years - lo and behold my GTMetrix scores jumped from 45% to 100%!

What Andrew is describing is that he took extra efforts to attempt to optimize loading, which shouldn't be necessary in the first place. He deployed a workaround, 


dianna
Contributor

Wordpress Plugin Reduces Site Performance

Any updates??

PBennett9
Member

Wordpress Plugin Reduces Site Performance

We just tried to launch a new Wordpress site using the Hubspot plugin and ran into this issue, which is a game stopper for us. Since Hubspot hasn't fixed the issue what alternatives are folks switching to that doesn't slow down the site so horribly?

0 Upvotes
DPetrohilos
Participant

Wordpress Plugin Reduces Site Performance

Has this been fixed yet? A client refused to use any other CMS, but also want to make sure my code is sound and seems sad if this was never really taken care of.