Hi @LBenioff are you still having this issue? Sometimes it takes time for these to sync.
To troubleshoot, you can login to Salesforce as the integration user and confirm they have access to that account.
You can manually resync an individual company record from HubSpot by opening the company record, locating the Salesforce sync section in the right sidebar, and selecting Actions > Resync. You can also review synchronization errors under Settings > Integrations > Connected Apps > Salesforce > Data sync > Sync Health to identify what’s preventing records from syncing.
If they’re not creating in Salesforce, but other HubSpot-created companies are creating in Salesforce, check to make sure all of the required properties for creating an Account in Salesforce are populated. You can do this by going to create a new Account in Salesforce and seeing what is required.
Moderator Note: this post was reviewed for relevancy and optimized for clarity on November 6, 2026. Thank you for your contributions to the HubSpot Community!