Email Client Report?

[DaveGoff2]

Is it possible to build a report on email client used?

We want to be able to see how many of our contacts are using Apple Mail (iOS).

[karstenkoehler · Accepted solution]

Hi @DaveGoff2,

There currently isn't a default aggregated view of email clients used. I can't find any ways to create a custom report to visualize this information either. At this stage, you'd have to look at individual emails under Menu > Marketing > Email and scroll down to "Opens by email client":

Once you've checked 4-5 emails, you should have a pretty good idea of the clients used by your recipients.

Hope this helps!

[AlishaAttarwal1]

Hi Karsten, 

is there a possibility to identify individual contacts that are using  Apple Mail (iOS) via a list or report?  

[kvlschaefer]

Hi @AlishaAttarwal1,

Thank you for reaching out!

I wanted to refer you to this related thread where @karstenkoehler offers advice on where to find an email client report in HubSpot, and how to analyze the report to determine how many of your contacts are using mobile devices.

Hope this helps!

Best,

Kristen

[kaleighb]

Thanks, Karsten! Do you happen to know if the client percentages are based on the number of unique opens or total opens?