Multi-Step Forms - Required Fields

HubSpot Ideas

Status: In Beta

Status history

1

As of Aug. 21, the beta for multi-step forms currently allows users to click “next” on each step regardless of whether or not they have completed the required fields.

This causes a couple of obvious issues:

1) If they get to the end of multiple steps but have missed a required field, they have to hit “back” through each step until navigating back to the missed field

2) If you have property logic included (i.e. skip to step 3) but they don’t complete the required field with this logic, then hitting “next” will not trigger this logic and they will go to Step 2.

Desired functionality: I believe the required field check should be triggered at each step and flagged when clicking “next” and prevent nagivation to the next step.

2

I agree that it would be very valuable to have validation on each specific step to avoid sending form users to the incorrect step. Even if it was a toggleable option separate from the “required” field.

3

Hi folks,

I’m Ian, the Product Manager for HubSpot’s Forms tool.

Thank you all for taking the time to submit, upvote, and comment on this Idea. I’m happy to report that this Idea is now In Planning!

The product development process is always filled with unexpected bumps and hurdles, so I can’t give a timeline, but I am confident in saying we’ll deliver this feature next year.

All updates will be relayed on this thread, so stay tuned!

Best,

Ian

4

Fantastic news! Thanks for the update Ian.

5

I ran into a similar problem. It will be great for a user to be prompted to fill out the required field before clicking “next” to go to the next step in the form.

This will reduce user frustration and increase form submissions.

Mahalo Ian!

6

Thanks for the update, Ian. The multi-step form is something that solves a number of significant issues for us, and I’m thrilled with the idea of not having to look outside HubSpot for a solution.

i totally understand that the nature of product dev makes it hard to say when this will be available, but my heart sank at “next year”. Is there any possibility of this moving up in priority?

ps - I’m amazed by how much good stuff the product team consistently delivers. You guys rock.

7

+1

8

+1. I’ve created a new form that I’m loathe to use until this is fixed because I’m certain users will have issues. Thank you for working on this.

9

Agree, and better yet if the “Next” button would remain inactive until all required fields on the step are completed

10

is there any update on this?

11

Hi, I’m also checking in for an update… this has become urgent for us, operationally and from a Lead Management perspective.

Is there any chance that this will be out before end of the month (January)? If not, i need to start working on alternatives asap. :disappointed_face:

12

Also here to check in for any updates on this issue?

13

@IMcDonald is there any update on this yet? Thanks.

14

Just piling on about this. I built a complex form that completely falls apart without required fields actually working on the page.

15

Hi @IMcDonald! After hoping to get this multi-step form finally into production for our company, this is the biggest blocker we have to ensure that it’s a great experience for our prospects. Watching this closely as I’m desperately trying to get all my forms in HubSpot and get off Gravity Forms once and for all!!

16

Hello, any updates regarding the implementation? This makes the (new) feature kind of useless for now.

17

Adding to this that we’ve also avoided using the “new” form functionality as not having these required field checks renders our logic useless.

18

Any updates on this?
Tried again today, and this problem with multi-step forms prevented me from using it. Almost renders the new form builder useless.

19

Any updates @IMcDonald ? This feature is a bad UX without this update…

20

@IMcDonaldI also would love an update on when this functionality is going to be implemented.