HubSpot Insights - Disable Overwrite

Hello folks, I imported data from Salesforce and couldn't figure out why one company's description was overwritten until finding out about the HubSpot Insights feature.

 

A suggestion: there could be a toggle to not overwrite data.

 

There could also be a wizard with two columns to show existing data vs. suggested insights with the option to prevent overwriting for any property deemed to have important existing information.

 

Finally, when importing data [from Salesforce], I might recommend advising customers with Insights enabled to be aware their fields are liable to be overwritten.

 

Thank you!

HubSpot updates
3 Replies
Occasional Contributor

I completely agree. I have the same situation (import from Salesforce, lots of information overwritten). A disable overwrite and a wizard would be excellent. Or, perhaps exclusion lists for HS Insights.

 

The HubSpot Insigts feature is excellent in some scenarious (sales reps adding new companies with just the URL). However, in other situations it can be a pain. For example I have a company whose website is a wordpress blog, and HubSpot insights overwrote their info and populated it with the corporate HQ of Wordpress...

Regular Contributor

Our company would love to see the 'toggle to not overwrite data' available for all fields on import, not just the HubSpot Insight fields. 

 

We would definitely like to have a wizard with two columns to show existing data vs. new data being imported with the option to prevent overwriting for any property deemed to have important existing information.

New Member

Agreed! We should have the ability to select which properties we DON'T want insights to override. We love having the insights feature, but there really needs to be an improvement in this area.