HubSpot Ideas

RThomas6

Customize the Prospecting Workspace

If you could develop a drag-and-drop customization of the sections on the Workspace > Prospecting page, you'd have a killer page. This has been a great addition to HubSpot, and our sales team now uses it as their primary page they work from. But the ability for us to add sections, remove sections, or drag them around as a customizable "dashboard" would be ideal.  Something similar to how you customize properties in the left hand side where you check the properties then drag them around would work well. 

19 Replies
AnthonyMomentum
Member | Gold Partner

+1, same applies to help desk and newly added Customer Success workspaces!

00000
Top Contributor

Absolutely. The lack of customization is a hurdle for our adoption of this space. Taking it a step further, being able to customize it by teams would be a great feature, too.

roland_deshane
Participant

For us the challenge is that when users click on any of the Task groupings from the Summary tab, the view that pops up is not customizable. The standard view that pops up is very limited and doesn't have all the info our reps need to complete some tasks (so would have to click through to the associated record and thus leave the workspace)

 

 

ChrisMcCoyISG
Member

+1

 

It would be great if we could rearrange the sections to align with our process. Also, can we show the phone number to the right of the email address in the center of the new sales workspace? 

CelineC
Participant

100% agree. Different users have different needs and the current one-size-fits-all view is more of a one-size-fits-nobody. We need to be able to select the various modules we want to display and drag & drop them in the place that makes the most sense for the business. 

BCutler1
Participant

+1 on this, our outbound sales team is starting to look at this but this specific team does not utilise 'Meetings' whereas other sales teams do. Be good to have customisable views for different teams.

CDan1
HubSpot Employee

+1 to this!

StanBartczak
Participant | Diamond Partner

Out clients need this

KellieM
Participant

Definately agree!  One-size fits all doesnt really work here - prospecting means different things depending on the team doing it! 

OChrzan
Member

This would be great. We use RingCentral and the plugin does not work in the Prospecting workspace since the phone number is not shown on the page.  When you click the call button, the popup window does not show any RingCentral Icons as well. This means our users have to jump to the contact page to make a call or send a text.

ASchwarz
Member | Diamond Partner

Our customers are also stoked about this section, but first thing they ask is how to cusomize it (e.g. if leads are n/a - they would like to remove that tab).

Marcel-Keisers
Participant

Some simple feature like editing the Name of the Lead would be good 😄

MMukelka
Member | Platinum Partner

We also need some features to customize the Prospecting Workspace.

We have added several columns and tried to sort them, but the sorting keeps changing.

It would be great to add saved views like in the Overview of Deals in Prospecting.

EReeseNHC
Participant

yes need to be able to customize this please!

AGeorge
Member | Gold Partner

Any updates here? We have a number of clients that this is a blocker to adoption for. 

07190
Member

+1. It'll be great if you can make it happen.

ZFransson8
Member

Yes!
For example, SDR teams would appreciate the ability to track number of calls per week, or amount meetings booked during x time period under the "insights" tab

CMcCraw
Member

I would love this to help build a more focused view for our organization's engagement. However, this can definitely be a roadblock.

NDeArmas
HubSpot Employee

+1!