HubSpot Ideas

Jana1

Customize Error Message in Forms

There are error messages in the HubSpot forms which always appear if, for example, an e-mail address is incomplete or a required field has not been filled in. Currently I cannot change anything about this text. However, it would make sense if we could customize this content.

10 Replies
arun_mohan
Participant | Platinum Partner

Hey @Jana1  I was similarly searching for this, when I came accross this article: https://developers.hubspot.com/docs/methods/forms/advanced_form_options .

Please scroll down to the webpage mentioned, it gets more interesting.

Hope this helps.
Smiley Happy

horeapiper
Participant | Elite Partner

Hi @Jana1,

 

I created a custom module that you can use to customize/translate all the form error messages.

You can get it here on the HubSpot Marketplace.

 

Cheers,

WPenner
Participant

I'd also see great benefit in being able to edit/customize the error messages in form validation routines. In addition, setting focus to the first affected field would go a long way toward achieving accessibility requirments.

rolfsterhh
Participant

+1

GFoerster
Member
Customize Error Message in Forms
I highly support this change or feature request. 
GFoerster
Member

hey @horeapiper 

"You can get it here on the HubSpot Marketplace." <- the link seems not to be working (for me anyway), is the module still on the marketplace?

ShiranA
Contributor | Diamond Partner

me neither

WGwardjak9
Member

Waiting for this to be available!

VoytechMedia
Contributor

Cannot wait to have this! 🙂

AndrewPSE
Member

Agreed - we have free email providers blocked for a form. If you enter a gmail address, it shows this error message: "Please enter a different email address. This form does not accept addresses from gmail.com." - We want to edit this error message so we can link to another place that person can submit rather than being blocked. Would be great to edit this error message.