HubSpot Ideas

DianaGomez

Create task when another contact replies to a sequence

This feature is important because it enhances the efficiency and effectiveness of managing interactions with contacts within a sequence. By automatically creating tasks when another contact replies to a sequence, the workflow becomes more streamlined and responsive. This not only saves time for the user but also ensures that no critical communication or follow-up is missed. Ultimately, the ability to trigger task creation based on contact replies contributes to better communication management and a more organized approach to nurturing leads and building relationships.

1 Reply
clmontgomery
Participant

This would be helpful for our usecase. Our organization wants to leverage sequences for executive outreach by sending emails on behalf of strategic individuals. Not all individuals in an organization have time monitor email replies, so we want to be notified when there is a reply to a sequence so that our surrounding teams can take quick action.