HubSpot Ideas

bendonahower

Conditional Logic for Sequences

For example: 

 

1. If opened email, create a task

2. If not opened email, send the email again in two days and then go through the rest of the sequence

3. Branch sequence depending upon task / call outcome

 

There are ways to pull all of this some of this with several sequences, workflows, etc. but it's not for the faint of heart and it's more than imperfect in functionality as well. 

4 Replies
galenkm
Participant

Any way to do this yet without multiple sequences/workflows?

AWolfson
Member | Partner

I have a very similar issue. I have a sequence where I someone opens an email I want it to set me a task to contact that person. At present this is not possible in Sequences. In addition, I would like the capability for a deal owner to have the system send an SMS to them to tell them if something has or has not happened.

PYang3
Member

I would support and +1 this idea as a great feature for email sequences. I'd love to add a task for LinkedIn outreach when someone engages with an email.

NikStapleton
Member

I totally agree, this should be standard for Sales Hub Pro, it costs enough.