Currently, notes require an (@) mention of a user in order for that user to recieve a notification/email depending on that users notification settings.
I would like to see an option to modifiy notification settings, so that when a note is added to a contact that a user follows, they recieve a notification, whether or not they are (@) mentioned or not.
Ideally, this would be in the notification options under a NOTES header, so that it doesn’t disrupt teams who don’t operate this way in the notes fields.
Certain external applications that integrate into Hubspot apply information for contacts as notes, without the option to automatically tag the users who follow that contact/company. Requiring users to tag team members for every post when it’s already beneath a sub-catagory as specific as a unique contact/company doesn’t make any sense in todays workflow. User choose to follow/own contacts and companies for a specific reason, notifications under notes should be an option for that.
Thank you.