GDPR and data storage in Europe

[HFles]

Hi.

I am getting questions regularly about the GDPR and how Hubspot is set up for data storage in Europe, separated from US. Would you mind explain where the data center is set up and how you secure ( in overall terms) that data is not "leaking" to any countries not listed as approved form EU? Send me a link if you want.  

[johnelmer · Accepted solution]

@HFles, if you have an active HubSpot account that was not originally set up in HubSpot's EU data center, you may want to consider setting up a new EU-hosted account and migrating over your existing data and digital assets from your existing portal.

We offer a service for migrating existing HubSpot portals to a new EU Data Center portal.  This solution is the best available option until such time as HubSpot introduces their migration solution.  Migrating an Existing HubSpot Portal to HubSpot's EU Data Center.  The service uses the HubSpot to HubSpot Portal Migrator that is available in the HubSpot App Marketplace.  This data migration tool automates the process of migrating CRM data to a new EU portal using HubSpot's APIs.

This automated app migrates data with no field mapping required. There is no need to manually create properties. HubSpot CRM Data that is automatically migrated:

• Contacts

• Companies

• Deals

• Pipelines

• Owners

• Engagements (Meetings, Tasks, Notes, Calls, Emails)

• Custom Properties for all Objects

• Lists

• Tickets

• Associations between all records

• Line Items/Products

• Files/Attachments

Many HubSpot accounts have digital assets, workflows and settings to be migrated to a new EU HubSpot portal.  Our migration service includes onboarding and handles items that must be migrated manually (or recreated) in the new EU destination portal:

• All settings in the back end of HubSpot 

• Meeting links

• All connected apps 

• Domains

• Email integrations (O365 or Google)

• Target accounts

• Conversations inbox setup 

• Documents (under Sales)

• Website pages

• Landing pages

• Thank you pages

• Forms

• Emails

• Workflows

• Blog posts

• Lists

• Campaigns

• Email subscriptions

• 301 redirects

• Sequences

• Templates

• Saved views

• Page layout configurations (objects)

For more information, see this page.

[MiaSrebrnjak]

Hi @HFles,

Thank you for reaching out to the Community!

I believe this Community article will be helpful - you can find important resources there, including our Regional Data Hosting Policy and more information about HubSpot's cloud infrastructure. 

I also wanted to tag a couple of subject matter experts to see if they have any input: 

hi @mtruss, @Phil_Vallender, @mariomaier, do you have any resources or thoughts you'd like to share here? Thank you!

Cheers
Mia, Community Team