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Academy

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BérangèreL on February 21, 2025
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
11 upvotes
46 Replies
Member
March 04, 2026
 My name is Mohammed Musefil can u please help me to change the name in my content marketing certificate
JByler1 on March 04, 2026
Hi I'm trying to transfer my certifications from my previous email address ( redacted ) to my new account ( redacted ). The website says that it was successful and that I would receive aconfirmation email, but have not. I have tried this multiple t read more
Community Manager
March 04, 2026
Hey @JByler1 ! Thanks for your patience here! All of your certifications should have been transferred from your old email address to your new on...read more
JosueMenezes on March 03, 2026
Olá! Iniciandona na HubSpot Academy. Abraço.
VNdubane on March 03, 2026
Hi Academy Support Team, I am writing because I mistakenly deleted my HubSpot Academy Practice Mode account and I am unable to re-provision a new one through my course dashboard. I have already tried navigating to the "Practical Exercise" lesson read more
AArce6 on February 24, 2026
Hola, Obtuve varias certificaciones de HubSpot Academy con una cuenta antigua de correo que ya no está activa y a la que no tengo acceso. Datos de la cuenta antigua: Correo antiguo: aarce@nautadigital.com Datos de mi cuenta actual: Correo ac read more
AngelMM on February 24, 2026
Buenas tardes a todos. No me permite realizar el ejercicio porque no aparece la pestaña Leads en espacio de trabajo. No puedo crear un Lead, definitivamente. Sabéis si es imprescindible para obtener la certificación? hasta he activado el trial y n read more
Solved
MCrouf8 on February 24, 2026
Hello HubSpot Support Team, I am writing to request your help transferring my HubSpot certifications from my old company account to my new personal account. Unfortunately, I no longer have access to my previous company email address, I would lik read more
Community Manager
February 24, 2026
Hey @MCrouf8 and welcome, it's a pleasure to have you here! Great question, thanks for asking the HubSpot Community! Here is an article " Trans...read more